Shipping & Delivery

UK DELIVERY

DELIVERY IS FREE ON ORDERS OF £50 OR ABOVE WITHIN UK.

For our International Delivery information, please click here.

For your convenience you can choose any delivery address, be it at work, home, a neighbour or somewhere else. All we ask is that your billing address matches your registered card details (otherwise payment won’t pass our checkout security checks). Most parcels require a signature, unless specified otherwise when ordering.*

When your order has been dispatched, we will send you an email informing you of the delivery method and a tracking number if applicable. If you are not around when the courier attempts delivery then they will leave a card informing they called. If you would like the package left at the local post office after an unsuccessful attempted delivery, then please state this on the delivery instructions at checkout, and our couriers will do their best to accommodate.

In most cases delivery will be on Monday – Friday between 9am and 9pm. If we dispatch your parcel using Royal Mail, a Saturday delivery may also be attempted.

24 HOUR DELIVERY OPTION

We are able to offer 24 hour delivery on most products to UK Mainland addresses for orders placed through the website before 1pm. The cost of this service is £5.40 + VAT. If your parcel is able to be sent on a 24 hour delivery and your address qualifies we will offer you the option of this service at stage 3 of the checkout process. If you place your order after 1pm and select the Expedited Delivery option delivery will be attempted 2 days after ordering. Our 24 hour couriers only deliver Monday to Friday, so any orders placed before the cut-off time on a Friday will be delivered the following Monday.

Unfortunately we are unable to offer a 24 hour service for UK Highlands, Offshore Islands, Northern Ireland or Channel Islands at this time.

Please select your location below to see the relevant delivery costs:

UK MAINLAND

Delivery is FREE on orders of £50 and above within Mainland UK (excluding Highlands, Offshore Islands & Northern Ireland). Delivery is free as per our standard service.

If the basket value is under £50 a charge of £2.95 + VAT will be added to the basket for delivery to Mainland UK.

Please allow up to 7 working days for delivery, although most parcels will arrive within 1-2 days.

UK HIGHLANDS, OFFSHORE ISLANDS AND NORTHERN IRELAND

Delivery is FREE on orders totalling over £50.00 to UK Highlands, Offshore Islands and Northern Ireland. Orders under £50.00 will be charged £5.95 delivery.

Unfortunately we are unable to offer a 24 hour service for UK Highlands, Offshore Islands, Northern Ireland or Channel Islands at this time.

UK CHANNEL ISLANDS

Orders delivered to the Channel Islands are eligible for VAT FREE sales and when totalling over £50.00 (Excluding VAT) will be delivered FREE of charge. Orders under £50.00 will be charged standard £3.90 delivery.

INTERNATIONAL DELIVERY

We arrange deliveries worldwide by using Couriers or Air Mail. Delivery charge are dependent on weight of the order.

PLEASE NOTE – you will be responsible for any import charges or custom duty charges that may be imposed by your country.

Delivery times will vary but we will ship your order as quickly as possible.

Please contact us if you wish to request a special arrangement or shipping estimate on info@solosport.co.uk

Unfortunately we are unable to offer a 24 hour service for UK Highlands, Offshore Islands, Northern Ireland or Channel Islands at this time.

Please note that if opting to receive your parcel without a signature (requesting it to be left round back of house, or in a porch etc.) Solo Sport Brands does not accept liability for any parcels which have been delivered but go missing. Our excellent customer service team will of course help investigate with the courier as to the parcel whereabouts, normally resolving the matter very quickly.

WHAT HAPPENS IF IM OUT WHEN THE COURIER COMES?

Our orders require a signature to acknowledge receipt upon delivery. The signature of the person accepting delivery at the address will be proof that safe delivery of the order has been received.

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